Cookie Policy

We use cookies on the Mountain Warehouse website to enable certain parts of it to function and to distinguish you from other users. This helps us to provide you with a better experience and to improve our sites to work more efficiently. By using the Mountain Warehouse site, you accept the use of cookies in accordance with this policy. If you do not accept their usage, please disable them following the instructions below but note this may limit your use of our site.


Mountain Warehouse Limited uses cookies to enable you to shop on our website, enhance your visit through offering an easier, faster and more relevant shopping experience and to analyse our traffic and performance to serve customers better.

What are Cookies? 

Cookies are small text files that websites store on your computer when you visit them. They are a well-known web technology; widely used in order to make websites work, or work more efficiently, as well as to provide information to website owners such as to remember a user and identify when that user returns to the website.


What do we Use Cookies for? 

 We use cookies to enhance and personalise your experience on our website including:

  • To authenticate you on the website,
  • To remember any preferences which you may set along with registration or account information,
  • To see and analyse which pages or content are most visited or vice versa, helping us to keep our website relevant and up to date,
  • To personalise the content and advertisements provided to you so that they relate to your interests and shopping history within the site; and
  • To present and help measure and research the effectiveness of advertisements and email communications. 


How we Assign Cookies 

We have classified cookies under two broad titles, "essential cookies" and "non-essential cookies".

These are explained in more detail below.


Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.


Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.


Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.


How long do Cookies stay on my Computer or Mobile device?

Session cookies: These only last until you close your browser. They are usually used to track the pages that you visit so that information can be customised for you for that particular visit.

Session cookies generally make it possible to navigate through the website smoothly.

Persistent cookies: These are stored on your computer or mobile device until you delete them, or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.

How can I disable Cookies?

If you are not happy with the way that we use cookies, you can restrict this using one of the following 3 options:

Amendments to this Cookie Policy

We may amend this Cookie Policy at any time without notice. Please revisit this page from time to time to review any amendments or revisions, as your continued use of our websites confirms your acceptance of the version of the Cookie Policy then in force.  


Contact us

You can contact us by email at: [email protected]

Last updated: February 2023