UK Deliveries
- FREE UK Standard Delivery within 5 working days on orders over £149.99
- FREE UK Mainland Express Delivery within 2 working days on orders over £149.99
- £2.99 UK Standard Delivery on orders under £150
- £4.99 UK Mainland Express Delivery on orders under £150
- Orders are sent via Royal Mail, FedEx, DPD Local or DHL
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free (excluding Surfanic Maxim Roller Bags)
Return method:
- To return your order, create your freepost return label at https://www.royalmail.com/track-my-return/create/5880 (excluding Surfanic Maxim Roller Bags where returns need to be organised and paid for by the customer)
- Bring your item to any Post Office and keep the tracking receipt as proof of return.
- To find your local drop off point visit https://www.royalmail.com/services-near-you#/
- Please retain proof of postage until it has been confirmed that your refund has been processed.
- Please note that items sold by Surfanic cannot be returned to Mountain Warehouse stores.
Return address:
Surfanic
Shoreditch Design Ltd.
The Main Barn
Shopland Hall Road
Shopland Road
Rochford
Essex
SS4 1LT
For more information or help, please contact Mountain Warehouse's Customer Care.