UK Deliveries
- £4 UK Standard Delivery on orders under £150
- £4.75 UK Mainland Express Delivery on orders under £150
- FREE UK Standard Delivery within 3-5 working days on orders over £150
- FREE UK Mainland Express Delivery within 2-3 working days on orders over £150 - order before 14.00
- Orders are sent via Royal Mail and DPD for Express Delivery
UK Return & Refund Policy
- Orders must be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are sent at the expense of the customer
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, please complete the return form provided with your order. We recommend sending on a signed service.
- Pack the items to be sent back securely in suitable protective packaging.
- Bring your item to any Post Office and keep the tracking receipt as proof of return.
- To find your local drop off point visit https://www.royalmail.com/services-near-you#/
- Please retain proof of postage until it has been confirmed that your refund has been processed.
- Please note that items sold by Proviz Sports cannot be returned to Mountain Warehouse stores
Return address:
Proviz Returns, C/O i-Fulfilment, The Runway, Christchurch, Dorset, BH23 4FL, United Kingdom
For more information or help, please contact Mountain Warehouse's Customer Care.
